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JWS Slimline Touch For Help DDA Alerter DDATOUCH (HW)

JWS Slimline Touch For Help DDA Alerter DDATOUCH (HW)
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 JWS Slimline Touch For Help DDA Alerter DDATOUCH (HW)JWS Slimline Touch For Help DDA Alerter DDATOUCH (HW) 

HARDWIRED Touch Sensor with plug-in sounder unit

Part Number:  ARCHELPBUZZ
Our Price:  £97.50(Exc. 20% VAT), (£117.00 Inc. VAT)

Availability:  

  

No stock, delayed despatch

Touch For Assistance Through Glass Sign (Left Arrow)Touch For Assistance Through Glass Sign (Left Arrow)
Touch For Assistance Through Glass Sign (Right Arrow)Touch For Assistance Through Glass Sign (Right Arrow)

JWS Total Installed Price Service - Let us provide the right installer for you.
Over 25 years working with reliable qualified trade installers.

EN16005 compliant Installation and Commissioning 
Starts around £350+ VAT
Access Control installation POA


Contact JWS or click here for details

 

Hardwired DDATOUCH style Touch Sensor call unit in slimline 'ARC' housing with plug-in sounder & alerter unit.

Ideal for shops, receptions, public areas etc. when a means of calling for help or assistance is required. Signage: 'For Help' with wheelchair & pram logos.

Suitable for internal & external installation (gasket & metal backplate included) and those subject to abuse. Its slim profile allows fitting on door jambs & architraves and it's simple to wire up with just 3 wires from the Touch Sensor to the sounder unit

Unlike push pads, no physical pressure is required to operate making them ideal for users with physical disabilities. Its signage aids users with visual impairments giving it a higher LRV value than its counterparts (e.g. a push pad).

Touch For Help / DDA Alerters

Instructions PDF< Click me to view (PDF)


Technical Specification
Complete with Plug-in sounder/receiver unit
Specified batteries: Duracell Procell (Two included)
(Specified batteries must be used to achieve quoted life expectancy)
Battery Life Expectancy: Up to 120,000 operations (has no LED)
Operating Frequency: 868MHz (Secure Encrypted Wireless)
Dimensions: (mm): 225 (h) x 40 (w) x 49 (d)
Housing Material: Nylon (glass filled)
Housing Backplate: 2mm steel (anodised)
Signage Plate: Touch acrylic
Signage Makeup: Back printed long life vinyl
Signage Inks: Long life Roland Eco-Sol UV resistant
IP Rating: IP54

 

Free Sales Advice and Technical Support 
For Help with your purchase and installation advice please call us on 01761 414700 or email sales@jwsltd.co.uk

JWS offer time-limited installation support and cannot "train" engineers over the phone so please take advantage of the JWS pre-sales support and documentation we can provide.

Please employ someone who knows exactly what they are doing, and by this, we mean an Automatic Door Engineer, Installer, Company, or an Access Control / Door Entry company who have proven experience. Do not employ contractors without proven experience, it is possible that a cheap and poor installation will result in damaged equipment and ultimately cost you more money, in the long run, Do not: Install any cabling before you have chosen a system unless you are upgrading an existing system then please let us know first of all. Certain access control equipment will require specific cable requirements. Eg. CDVI audio and video entry systems Do not: Install any new equipment on existing cabling until you can be 100% certain that the cabling is perfect. Many customers have found an old system not working, then order a new system to be installed on existing cabling only to find out that the cabling is at fault Please check existing cabling for all short circuits and partial grounding first of all Please download the drawings and manuals we provide within the 'Specification & Downloads' section for each system and if in any doubt, just email us or call JWS for help

 

Installation ?
JWS can offer an installation service nationwide ( via Approved Third Parties that we have dealt with in some cases for in excess of twenty years). We do not undertake the installations directly, however, should you require any of our items to be installed by an experienced company then please drop us an email to sales@jwsltd.co.uk or call 017161 414 700 Please include the postcode area and photographs if possible. We will then pass your details on to a JWS approved company who will contact you directly.If you are trying to install such equipment yourself, there is a 'Specification & Downloads' section where all manuals and drawings can be accessed
 

Payment?
You can order directly online and pay by Credit/Debit card or simply call our Sales Team to place orders over the phone on 01761 414700, alternatively you can pay by Bank Transfer, please email us at accounts@jwsltd.co.uk should you wish us to raise a Proforma Invoice for this method of payment.

What about Guarantees /Warranties?
All products supplied are fully covered by the manufacturer's guarantee for a minimum of 12 months.


When will my goods be delivered?
UK mainland:
Option 1. Free 5 Day - UK Delivery on Orders over £100 net
Option 2. Three Working days via Hermes £6.95
Option 3. Next Working Day * from £12
*1 Hour Delivery Window and DPD free text and email tracking included
Choose from Next Working Day, pre 10:30, pre 12, afternoon or a Saturday or Sunday
Orders must be placed by 1.30pm Monday-Friday on Items showing in stock
All prices subject to VAT(Excluding Bank Holidays), we cannot be liable for any loss caused to you by late delivery.

My product was received damaged or incomplete?
Please report any transport damages within seven days of receipt. Please note that we cannot help with any damage claims reported after seven days of receiving delivery. Please contact our Customer Services on 01761 414700 and refer to the terms and conditions of sale.

What do I do should I have a complaint?
Should you in any way feel dissatisfied with any part of our service then please contact us. Should you still feel that your grievance has not been properly addressed then you may of course continue correspondence with the manager. In the event that no amicable agreement can be reached then an independent ombudsman may be sought to settle the matter.

Wrong item received?
In the unfortunate event of receiving an item other than originally ordered, contact the Customer Services within seven days of receipt 01761 414700

Can I purchase items not shown on the site?
JWS carry a comprehensive range of products in stock, we only feature a carefully selected range on the site. ( for example some "Trade Only" products are not shown) For any models not listed, please contact us and we will be happy to help. We can also specifically order models for you that we do not normally carry in stock.

 

In the unlikely event that you need to return an item, please contact our team on 01761 414700 within 14 days of accepting delivery of the item.

Restocking charges apply. We will discuss this with you upon receipt of the cancellation request. Restocking charges will be applied where the products are no longer required AND NOT for goods returned because either defective or damaged. We usually charge 20% of value.

Items that are returned to JWS unboxed and returned in "as new" saleable condition will qualify for restocking. We will not refund items that have been un-boxed or installed.

Please note that we cannot accept returns on special orders. Special orders may consist of items sent via third party shipping companies or made to measure products. If you are unsure on whether or not your item is a special order, please contact us on 01761 414700 prior to placing the order.

JWS are an Electronics Design & Manufacturing business specialising in Access Control & Automatics Doors not simply an Internet-Based discounter.

While you may find cheaper prices elsewhere we are confident our Sales & Technical Support is one of the best available - after all if you are buying specialist equipment, having reliable, experienced and free support* should be at the top of your list.

This is why our our telephone number 01761 414700 and our email address sales@jwsltd.co.uk appears at the top of every page.

We also hold official CDVI and Record training certificates!


* T & C's apply - availability of support assumes the installer is an experienced and suitability qualified contractor. Should the amount of support be deemed by JWS as "beyond reasonable provision" you will be advised to employ a more suitably qualified local third party to assist and complete your installation. 
 
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